Improving with Data, AI and Proces Intelligence
Turning insight
into lasting
results
InTheArena and Bright Cape help organisations that are struggling with making effective use of data, unclear priorities and change that doesn’t work in practice, by deploying AI solutions, process mining, data management and change management.
We identify where the bottlenecks lie; where it’s best to start; and what concrete steps you can take to achieve lasting and measurable results.
Get in contact
Laat uw gegevens achter en dan nemen we zo snel mogelijk contact met u op voor een kennismaking.
Improvements often fail
Many organisations are embracing AI, new software, and data and process improvements. Yet the desired results fail to materialise.
Does this sound familiar to your organisation?
- Everyone is trying to make use of AI, but it isn’t leading to smarter or faster ways of working.
- Costly systems aren’t being used properly; people just carry on doing what they were already doing.
- There is a great deal of data available, but it is not structured in a way that allows it to be put to good use.
- Key processes involve a lot of manual work, leading to errors and frustration.
As a result, you find that implementations often fail, because:
- There is no clear objective that the technology is intended to support
- Frontline staff are not sufficiently involved in the design of systems
- Little attention is paid to the impact of the change on the shop floor
- Insufficient attention is paid to the preconditions for achieving optimal returns.
This leads to high costs. Wasted time. Dissatisfied customers. Frustrated teams.
With our approach, improvements are succesfull!
Do you and your team want to:
- Save costs using AI, but aren’t quite sure where to start
- Get more value out of the available data
- Move beyond pilots, analyses and dashboards
- Make the most of the systems within your organisation
So, do you want to keep improving results, but aren’t sure where to start?
Then this approach is for you. Because with our approach, you’ll achieve:
(source: ING Research based on IBM)
You benefit from our technical insight and execution capabilities
Bright Cape identifies where improvements are most effective and delivers the technical data solutions, InTheArena ensures that day-to-day operations actually change.
Your organisation benefits from our expertise in technical insight and the power of rigorous execution. This enables you to achieve lasting results.
Bright Cape
Is the expert in
- Data analysis
- Process optimisation
- AI solutions
- Data-driven management
In The Arena
Is the expert in
- Execution capability
- Change management
- Engaging people
- Embedding changes in day-to-day operations
Together
Bright Cape x In The Arena
- A clear vision of where to apply the technology
- Insights translated into an approach
- Testing what works in practice
- Embedding the new way of working
Your team will find that "Improvement really does work!"
You can successfully drive improvement with our approach, because you
- Start with a clear goal in mind
- Set data-driven, measurable targets
- Start small and deliver quick results
- Get people on board with the change
- Make improvement an integral part of the way you work
You move from insight to action. And from action to lasting, measurable results.
Our approach
From insight to lasting results
We work with four modules. Each module has a clear objective and defined deliverables.
That way, you know exactly what you’re getting – and what the benefits are for your organisation.
Plan een gesprek
Laat uw gegevens achter en dan nemen we zo snel mogelijk contact met u op voor een kennismaking.
We analyse and identify where improvements are most worthwhile. This may involve the use of data analysis and process mining. Together, we determine where improvements will yield the greatest benefits.
What are the benefits?
- Insight into where improvements are most worthwhile
- Clarity on the best place to start
- A concrete action plan, including an assessment of the impact of change
- Support from an implementation coach
What do you receive from us?
- A roadmap with the best use cases
- A kick-off and meeting structure
- Progress review meetings with an implementation coach
How we do it:
- We start with a Discovery Workshop together with members of the day-to-day operations team.
- Together, we analyse the data and current performance
- We identify the greatest opportunity for improvement, based on effort, expected results and the impact of the change on day-to-day operations.
We translate these insights into concrete approaches, improvements and tools, which we test in practice. We assess whether they deliver the desired results before rolling them out on a large scale.
What are the benefits?
- Immediately measurable results on the shop floor
- Rapid testing in practice; learning what works and what doesn’t
- Clarity on what is changing and for whom
What will you receive from us?
- A process map of the current and desired situations
- A Change Impact Assessment for each use case (how significant is the change)
- A minimum viable product
- Clear, measurable KPIs; which you test in a pilot
How do it:
- We compare the current situation with the desired one and set this out in a clear diagram
- We determine the impact on data, processes, the organisation and technology
- We identify all stakeholders
- We build a minimum viable product if this is necessary for the improvement.
- We start with a pilot involving people from the front line and measure the improvement
We ensure that the improvement is implemented and adopted on a large scale. This ensures that the change is lasting and is also embedded within the organisation.
What are the benefits?
- Immediately measurable results
- A well-executed change
- The new way of working is embedded in day-to-day operations
- A solid foundation for continuous improvement
What do you receive from us?
- Results and ROI reporting
- Clear work instructions and agreements
- Handover of responsibilities
- Overview of follow-up improvements
How do we go about it:
- We measure and report on results
- We produce supporting materials for frontline staff
- We guide staff through the new way of working
- We clarify responsibilities, especially for when we leave
- Together, we determine the next step in the improvement process
What are the benefits?
- Sustained performance improvements
- Greater control over steering towards results rather than effort
- Data-driven improvement is the norm
What do you get from us?
- Top three new opportunities for improvement
- Comprehensive dashboard to measure performance
- Clear KPIs and tools to focus on results
- An approach that takes you from insight to lasting results
How we do it:
- We provide dashboards that measure results
- On request, we can further expand the dashboards
- We identify new opportunities based on the data
- We prioritise improvement initiatives
- We teach you how to do it yourselves
How to get started with us
Working with us is straightforward
01
Schedule an initial consultation
02
We’ll carry out a quick assessment
03
You’ll receive a proposal
04
We’ll get started together
Your team will find that "Improvement really does work!"
You can successfully drive improvement with our approach, because you
- Start with a clear goal in mind
- Set data-driven, measurable targets
- Start small and deliver quick results
- Get people on board with the change
- Make improvement an integral part of the way you work
You move from insight to action. And from action to lasting, measurable results.
Are you ready to make meaningful improvements?
Do you want to know where improvements will deliver the greatest returns for your organisation?
Do you want to prevent good ideas from getting bogged down in practice?
Then get in touch with us!
Plan een gesprek
Laat uw gegevens achter en dan nemen we zo snel mogelijk contact met u op voor een kennismaking.